A process model of managing organizational change during business process...
Business Process Management Journal, Volume 20, Issue 6, Page 971-998, October 2014. Purpose – Business process implementation has been primarily seen as a redesign of the workflow with the consequent...
View ArticleIntroduction of electronic documents: how business process simulation can help
Business Process Management Journal, Volume 20, Issue 6, Page 950-970, October 2014. Purpose – Many companies still use paper documents within their service processes, which is supposed to be...
View ArticleA process improvement approach based on the Value Stream Mapping and the...
Business Process Management Journal, Volume 20, Issue 6, Page 922-949, October 2014. Purpose – The purpose of this paper is to present a case of integration between the processes modeling by using the...
View ArticleA pricing approach for service companies: service blueprint as a tool of...
Business Process Management Journal, Volume 20, Issue 6, Page 906-921, October 2014. Purpose – Demand-based pricing fixes price according to customers’ perceptions of service value and to their...
View ArticleA holistic and integrated approach to theorizing strategic alliances of small...
Business Process Management Journal, Volume 20, Issue 6, Page 887-905, October 2014. Purpose – The purpose of this paper is to seek to deliver a new and holistic insight on small- and medium-sized...
View ArticleDoes ERP integration foster Cross-Functional Awareness? Challenging...
Business Process Management Journal, Volume 20, Issue 6, Page 865-886, October 2014. Purpose – The purpose of this paper is to explore the concept of Cross-Functional Awareness (CFA) and to question...
View ArticleEvolving readiness index for overhauling the retailing sector through...
Business Process Management Journal, Volume 20, Issue 6, Page 844-864, October 2014. Purpose – The purpose of this paper is to examine the state of readiness of the Indian retailing sector for the...
View ArticleAn empirical study of a novel managing customer power model and business...
Business Process Management Journal, Volume 20, Issue 6, Page 816-843, October 2014. Purpose – The purpose of this paper is to investigate the impact of dividing the companies’ customers into different...
View ArticleExploring location-dependency in process modeling
Business Process Management Journal, Volume 20, Issue 6, Page 794-815, October 2014. Purpose – Context-awareness has emerged as an important principle in the design of flexible business processes. The...
View ArticleM&A process: a literature review and research agenda
Business Process Management Journal, Volume 21, Issue 1, January 2015. Purpose In this article we present new insights on cross-border merger and acquisition process (M&A) based on received wisdom...
View ArticleHierarchy the sectorial performance indicators for Brazilian franchises
Business Process Management Journal, Volume 21, Issue 1, January 2015. Purpose The goal of the article is to study the level of importance existing among the indicators that were previously defined for...
View ArticleData perspectives of workflow schema evolution
Business Process Management Journal, Volume 21, Issue 1, January 2015. Purpose Most literature on workflow (WF) adaptation considered the control flow correctness like absence of dead lock, live-lock,...
View ArticleHow high-tech entrepreneurs bricole the evolution of business process...
Business Process Management Journal, Volume 21, Issue 1, January 2015. Purpose This paper focuses on how entrepreneurs anticipate and change their company's business process management after developing...
View ArticleHow does management perceive export success? An empirical study of Moroccan SMEs
Business Process Management Journal, Volume 21, Issue 1, January 2015. Purpose The purpose of this paper is to examine the managerial determinants of the export success of Moroccan small and medium...
View ArticleProposal for a framework for quality measurement to the SPB – Brazilian...
Business Process Management Journal, Volume 21, Issue 1, January 2015. Purpose This paper addresses the development of a conceptual framework to drive and assess the quality of software production in...
View ArticleA theoretical framework for requirements engineering and process improvement...
Business Process Management Journal, Volume 21, Issue 1, January 2015. Purpose Requirements engineering and process improvement has been identified as one of the key factors for improving software...
View ArticleAn Activity-Based Costing approach for detecting inefficiencies of healthcare...
Business Process Management Journal, Volume 21, Issue 1, January 2015. Purpose The paper sets out a methodological framework to investigate how the integration of an ABC (Activity-Based Costing) logic...
View ArticleDetecting potential weaknesses in business processes – an exploration of...
Business Process Management Journal, Volume 21, Issue 1, January 2015. Purpose Automating the task of identifying process weaknesses using process models is promising, as many organizations have to...
View ArticleAn insight on soft TQM practices and their impact on cement manufacturing...
Business Process Management Journal, Volume 21, Issue 1, January 2015. Purpose The purpose of this paper is to study soft TQM (Total Quality Management) practices and their impact on firm performance....
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